PERSONAL DATA PROTECTION POLICY
Hobsido Technology P.C., Thessalonikis 75, Moschato, PC 104 34, Athens
The primary goal of this policy is to provide general guidelines on the protection of Personal Data (collection, use, disclosure, monitoring, etc.) of the company, Hobsido Technology P.C., Thessalonikis 75, Moschato, PC 104 34, Athens, www.thecocun.com | www.hobsido.com, [email protected]
1. PURPOSE OF THIS POLICY
This policy explains how the company Hobsido Technology P.C., Thessalonikis 75, Moschato, PC 104 34, Athens (hereinafter referred to as the company) may collect information about its customers and use it to meet customer and regulatory requirements.
It also describes some of the security measures the company takes to protect data privacy and provides certain assurances about what the company will not do.
2. LEGAL AND REGULATORY FRAMEWORK
The management and protection of the personal data of visitors/users of the company's services are subject to the terms of this section, as well as the relevant provisions of Greek law (Law 2472/1997) on personal data protection, as supplemented by decisions of the President of the Personal Data Protection Authority, Presidential Decrees 207/1998 and 79/2000, and Article 8 of Law 2819/2000), the new Greek law 4624/2019, and the new European General Data Protection Regulation (GDPR: 2016/679 of the European Parliament and the Council of April 27, 2016, http://eur-lex.europa.eu/legal-content/EL/TXT/HTML/?uri=CELEX:32016R0679&from=EN).
These terms are formulated considering both the rapid development of technology and the Internet and the existing – albeit not fully developed – framework of legal regulations on these issues.
In this context, any possible relevant regulation will be subject to this section.
In any case, the Company reserves the right to change the terms of personal data protection by informing visitors/users within the existing or potential legal framework.
If any visitor/user does not agree with the terms of personal data protection outlined in this section, they must not use the company's services.
3. COMMITMENT
The Company considers the privacy and data protection of its customers to be of utmost importance and is committed to providing all customers with personalized services that meet their requirements while ensuring their privacy.
4. COLLECTION AND PROCESSING OF PERSONAL INFORMATION
The company manages and processes your personal data in full compliance with the relevant GDPR articles (5, 6, 7, 8, 9, 10, 11, etc.).
Specifically, under Article 5 (Principles relating to the processing of personal data), the company takes appropriate measures to ensure that personal data:
a) are processed lawfully, fairly, and transparently concerning the data subject ('lawfulness, fairness, and transparency'),
b) are collected for specified, explicit, and legitimate purposes and are not further processed in a manner incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes shall not be considered incompatible with the initial purposes under Article 89(1) ('purpose limitation'),
c) are adequate, relevant, and limited to what is necessary for the purposes for which they are processed ('data minimization'),
d) are accurate and, where necessary, kept up to date. Every reasonable step must be taken to ensure that personal data that are inaccurate, considering the purposes for which they are processed, are erased or rectified without delay ('accuracy'),
e) are kept in a form that permits the identification of data subjects for no longer than necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as they will be processed solely for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes, subject to appropriate technical and organizational measures required by this regulation to safeguard the rights and freedoms of the data subject ('storage limitation'),
f) are processed in a manner that ensures appropriate security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures ('integrity and confidentiality').
Some of the personal information held by the Company about you may be sensitive personal data, as defined by data protection laws and other relevant regulations.
The company may collect personal information about you from various sources, including:
(a) From you when you agree to receive a service from our company, which may include your personal and/or business contact details and your consent,
(b) From you when you contact our company with a request for information, and
(c) From publicly available sources.
5. TYPES OF PERSONAL DATA WE COLLECT
When interacting with the company, we may ask for or receive your data with your consent, such as:
We also collect personal data through cookies (see details in the link), such as:
6. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
Except for explicitly mentioned exceptions (third-party copyrights, partners, and providers), all content of the Company, including images, graphics, photos, designs, texts, provided services, and generally all files of this website (site), constitute intellectual property, registered trademarks, and service marks of the Company and are protected under the relevant provisions of Greek law, European law, and international treaties.
Therefore, none of these may be wholly or partially sold, copied, modified, reproduced, republished, downloaded, transmitted, or distributed in any way.
7. USE OF INFORMATION
The information you provide to the company or that the company holds will be used for:
(a) Verifying your identity when making inquiries,
(b) Contacting you about improving the management of services and products provided by the company in the past, present, or future,
(c) Conducting marketing analysis and generating statistical information,
(d) Preventing and detecting fraud or loss, and
(e) Contacting you by any means (including mail, email, telephone, etc.) regarding other services and products offered by the company.
8. CREDIT CHECK
The company may, in certain cases, conduct credit checks with relevant agencies when you apply for a service or product. If this applies, it will be explicitly stated in the terms and conditions of the business relationship between you and the company.
9. DISCLOSURE OF INFORMATION
Under no circumstances does our company share your personal data with third parties (Article 11, Law 2472/1997) and in accordance with the new European General Data Protection Regulation (GDPR: 2016/679).
Under no circumstances does it sell or rent your personal data to third parties.
These details are used by our company to continuously improve our service to you.
The company may disclose information only when legally required for legal or regulatory purposes, within judicial proceedings, or potential legal actions.
10. INFORMATION PROTECTION
The company maintains strict security measures and controls to protect your personal information.
This includes, according to GDPR, administrative measures, security policies, procedures, and practices to verify your identity when you contact us, encrypting data on our websites and records, creating appropriate backups of data, etc., to ensure compliance with all applicable legal requirements.
We have taken measures to ensure that any personal data held on our behalf by third parties complies with European legislation and meets the same security standards.
We share your personal data with your consent or as required by law to complete a transaction or provide a requested or authorized product. We share data for the execution of contracts with suppliers or transporters working on our behalf, when required by law, or to respond to legal processes, protect life, ensure the security of our products, and safeguard our company’s rights or property.
11. INTERNET ACCESS
If you contact the company via the Internet and provide consent, we may occasionally use email to communicate with you regarding our services and products.
You should be aware that Internet communications, such as emails, are not secure unless encrypted.
The company bears no responsibility for any unauthorized access or loss of your personal information that is beyond the company’s control.
We may use ‘cookies’ to track user activity on the company’s website.
You can change your browser settings to prevent cookies from being accepted.
However, rejecting cookies may affect your ability to use some of the products and/or services on the company's website.
12. MONITORING COMMUNICATIONS
All communications between you and the company (including telephone conversations, etc.) may be monitored and recorded by the company for security, quality assurance, legal, regulatory, and training purposes, in which case you will be informed at the beginning of the communication.
13. WHAT ARE YOUR RIGHTS?
Under the GDPR, you have the right to be informed, access, delete, transfer, correct, and object to the processing of your data.
SPECIFICALLY:
You can exercise the following rights:
To exercise your rights, please send a request to: [email protected].
The company will process your requests free of charge unless they are excessive or repetitive, in which case an administrative fee may apply.
The company will strive to respond within 30 days. If your request is complex or involves large amounts of data, this period may be extended by two additional months.
You have the right to file a complaint with the Data Protection Authority (www.dpa.gr).
If you have given consent for newsletters, you may withdraw it anytime via [email protected] or through any newsletter you receive.
14. SOCIAL PLUGINS – BUTTONS
Our company uses Social Plugins (hereinafter ‘buttons’) from social networks such as Facebook, Instagram, LinkedIn, and YouTube on our website.
When you visit our website, these buttons are normally disabled, meaning they do not send data to social networks without your active participation. To use these buttons, you must activate them by clicking on them. After activation, a direct connection to the respective social network server is established.
If you are a member of a social network and do not want data collected during your visit to our website to be linked to your stored data on the social network, you must log out before activating the buttons.
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15. APPLICABLE LAW AND OTHER TERMS
Last update and modification of this privacy policy: 27/01/2023.
These terms and conditions of use, as well as any modification, change, or alteration thereof, are governed and supplemented by Greek law, European Union law, and relevant international treaties.
If any provision of these terms is found to be contrary to the law, it ceases to apply without affecting the validity of the remaining terms.
This document constitutes the entire agreement between the company and the visitor/user of its websites and services.
No modification of these terms will be taken into account unless it has been formulated in writing and incorporated into this document.
16. COOKIE POLICY
Details about the company's cookie policy can be found at the following link.
17. CONTACT
If you have any questions about this policy or the company's cookie policy, or to exercise your rights, please contact us.
Data Controller: Hobsido Technology P.C., Thessalonikis 75, Moschato, PC 104 34, Athens, www.thecocun.com | www.hobsido.com, [email protected].